FAQs
Frequently asked questions
By Toni1 author28 articles
- How do I delete a shipment?
- How do I delete a PO?
- Why is my shipment stuck in processing?
- Can I see who added a shipment to the platform?
- Can I archive my shipments?
- Why is there a discrepancy between the ETA in Beacon and the carrier’s website?
- Can I receive notifications for specific tracking events?
- How do I Export my tracking data?
- When do my tracking credits expire?
- Can I view air and ocean shipments on the same board?
- Can I update the filters on my board?
- How do I get a shipment or PO to show on a specific board?
- Can I remove someone’s access to a board?
- Can I search for a shipment within a board?
- Can I export data from a board?
- Can I purchase more live boards?
- What do external users see when I share a Live Board with them?
- How long does it take to implement the Beacon API?
- What data can I send from my systems to Beacon?
- What data can I retrieve from Beacon’s API?
- How often is tracking data updated?
- Can I send or fetch data for multiple shipments at once?
- Does Beacon automatically push tracking updates to my systems?
- How often should I fetch tracking data from Beacon?